SHIPPING AND RETURNS
Shipping Policy
Return and exchange policy
We use multiple delivery services, so receipt time may vary depending on the customer's region.
​
In general, shipping takes between 5 and 15 business days.
​
We recommend that you check the status of your order.
​
If delivery is not completed, there will be two subsequent attempts.
​
The product will be returned to the distributor if delivery attempts fail.
You can exchange purchased products up to 15 days after receiving them or return items within 5 days after delivery, as long as the product is labeled, has all accessories and has not been used.
​
Contact us through our service channels so we can organize exchanges and returns.
​
Reimbursement:
​
Within 10 days, the refund request (due to return) will be sent to the credit card or current account with the same ownership.
​
The amount will be made available in accordance with the rules of the card administrator or customer's bank.